Wholesale Stock Balancing | Emilio Sotelo Silver Jewelry | San Francisco
MONEY BACK GUARANTEE: Return merchandize (complete order) within 10 days of receipt for a full no-questions-asked refund if you are not completely satisfied. Before returning for credit or to exchange any merchandise, please e mail us or call us for return or exchange code. Then just send back the merchandise with the provided code in its original condition and packaging to our address and we will gladly refund your money or exchange your purchase. Shipping costs of returns or exchanges will not be refunded or credited.
STOCK BALANCING: We are very certain that our designs will be bestsellers for you! However if some pieces do not sell within four months, we offer you stock balancing. You may return them to us in their original condition and we will substitute them for different designs of your choice of the same value.
BACK ORDERS: On occasion, we may have fewer items in stock than what you order. If this happen, we will ship you what we have and adjust the amount of your purchase accordingly. We will back-order the remaining pieces, however we do not back order items if they total is under $100.00. In this case, your back-order will be cancelled.